Cancellation Policy
We reserve your appointment time exclusively for you, which means we can’t offer that slot to anyone else.
We require 24 hours’ notice to cancel or reschedule.
Less than 24 hours given: 50% charge.
No-show: 100% charge.
Multiple late cancellations: 50% deposit required for future bookings
Outstanding charges must be settled before rebooking.
We understand emergencies happen, and we will always take these into consideration.
To cancel your appointment, you can contact us by:
Phone – 023 9246 7414
Email – hello@the-salon-company.com
Thank you for your understanding and cooperation.